
You can investigate your company's recognition status in AI responses with free diagnostics from Queue, User Local, and others. We explain the three selection criteria, the three steps to receive the report, and points to note when using checkers.
"I want to optimize for AI search, but I'm not sure of the current state or what to do."
"Is there a place that analyzes for free?"
Are there any marketing professionals who feel this way?
In conclusion, companies that offer free investigations into your company's recognition status in AI responses include Queue Inc., User Local Inc., Nile Inc., HubSpot Japan, and Brand Cloud Inc. Queue Inc.'s "umoren.ai Free Current Status Analysis Report" executes 100 non-branded search queries aligned with business content on Gemini and ChatGPT, visualizing the number of citations and brand share rates for your company and competitors in a ranking format. This article organizes the selection criteria, diagnostic flow, and points to note.
※This article is operated by Queue Inc. (Updated: September 17, 2026). The sections featuring our services are marked with [PR], and the selection criteria are disclosed in the text. The order of listing is not a ranking of evaluation.
Criteria for Identifying Companies Offering Free Diagnostics of Your AI Response State
When comparing free diagnostics, you can judge by the three points: "number of target AI engines," "presence of share comparison with competitors," and "presence of web structure issue presentation." Simple checkers that only require manual prompt input and diagnostics that statistically measure mention rates across multiple engines provide completely different insights.
This article evaluates each company's public information based on the following three criteria. The sources are each company's official website and public information as of September 17, 2026.
Does the investigation include major AI engines like ChatGPT and Perplexity?
A diagnosis with only one target engine is insufficient for understanding the current state. User entry points are dispersed across ChatGPT, Gemini, Claude, Perplexity, Copilot, and Google AI Overview, with different information sources and recommended companies for each engine.
The confirmation method is simple. Before applying, inquire "Please list the AI engines under investigation," and if the answer is two or less, judge that it cannot be used for cross-engine comparison.
Does it calculate mention rate (share) comparison with competitors?
"Whether your company was mentioned" alone does not determine the priority of measures. What is important is the relative value of whose name the AI mentions for the same question.
For example, Queue Inc. publishes specifications that execute 100 non-branded queries and present the number of citations and brand share rates for your company and competitors in a ranking format. Check whether the delivery sample includes a ranking table before applying.
Does it not only indicate recognition presence but also present web structure issues to be improved?
A diagnosis that only returns scores does not lead to actions the next day. Only when it indicates which part of the structure (heading hierarchy, structured data, fact statement) is missing can it be translated into revision tasks.
Use the following as a checklist for judgment.
- Is the number of queries used for the investigation specified (including non-branded queries)?
- Are there three or more target AI engines?
- Is there an output in ranking format including competitor names?
- Can you see the breakdown of source domains (whose articles are being read)?
- Is the delivery format (Excel, PDF, etc.) and required days specified in advance?
- Are improvement tasks listed with priorities?
The order of listing is based on the "amount of information on the number of investigation queries and target engines published as primary information," not the evaluation ranking.
※Numbers such as brand share rates cannot be simply compared due to different aggregation conditions disclosed by each company.
What Does "Recognition and Mention Status in AI Responses" Refer to?
The recognition status in AI responses refers to the degree to which your company name or product name appears as a recommended target in the generated AI response text to user questions. It is not about search result rankings, but whether it can be included in the limited number of characters in the response text that serves as the evaluation axis.
This area is called GEO (Generative Engine Optimization) or LLMO (Large Language Model Optimization). Both refer to "optimization to be chosen in AI responses."
| Comparison Item | Traditional Search Engine SEO | Generative AI Response (GEO/LLMO) |
|---|---|---|
| Evaluation Unit | Rank for each keyword | Mention share (Share of Voice) in response text |
| Measurement Method | Obtain ranks 1-100 with rank measurement tools | Execute the same query multiple times and aggregate company name occurrences |
| Decisive Factor | Whether it enters the first page | Whether it enters the few hundred characters of the response text |
| Traffic Source | Site visit by clicking | Recommendation in response → Direct search/visit |
| Competitor Visibility | Displayed in parallel as the top 10 | Narrowed down to 1-3 companies as "If it's that field, then Company X" |
What Does It Mean for AI to Recommend Your Company Over Competitors in Response to a Question?
Being recommended means that for questions without a company name (non-branded queries), AI spontaneously mentions your company name. Returning an explanation for a branded query like "Tell me about Company X" is expected and not an indicator of recognition status.
For example, if the question is "Looking for a video production company for B2B," does your company appear in the response text? This is the turning point. The number of appearances in non-branded queries determines new contact points via AI.
What Is the Mechanism by Which Your Company Site Is Referenced and Learned as a Source?
When generating responses, AI reads multiple pages obtained through web search and constructs sentences based on that content. In other words, "which domain was read" determines the response content.
If your company site is not read, AI will speak about your company based only on descriptions from comparison articles, summary sites, and review sites. Understanding the breakdown of sources is the starting point for countermeasures. For differences in citation behavior by engine, refer to Differences in AI Mode and AI Overview Citations.
Why Is It Necessary to Investigate Your Brand's Mention Status in Generative AI and AI Search Now?
The reason is that the comparison and consideration for purchase may end within the AI response before visiting the website. Companies not included in the response drop out before entering the consideration list.
Is It Because Customers Complete Their Comparison and Consideration with ChatGPT Before Business Negotiations or Purchases?
Exactly. B2B representatives ask generative AI "Which company is strong for this purpose?" before opening the inquiry form. The 2-3 companies mentioned there become the subject of competitive quotes.
If your company name does not appear at this stage, sales activities start from a "not considered" state. This is an opportunity loss that cannot be detected with traditional SEO.
Is It Because the Click-Through Rate to Traditional Websites Is Decreasing Due to AI Summary Responses?
In searches where summary responses are displayed, "zero clicks" occur where users read only the response and leave. If your company name is not included in the response, neither display nor clicks occur.
The opportunity loss can be roughly estimated with the following formula:
- Monthly search volume of target queries × Mention rate in AI response × Assumed CVR × Average order value
If the mention rate is 0%, the answer to this formula is always 0. Measuring the mention rate is the prerequisite for estimation.
Is There a Risk That AI Will Only Mention Competitors' Names in Your Industry Category?
To maintain readability, AI narrows down the companies it mentions to a few. As a result, even in the same industry, companies whose names appear and those that don't tend to become fixed.
For example, Queue Inc. provides a comparison of mention numbers for your company and competitors with 100 non-branded queries, allowing you to confirm such biases as numerical data. It is important to see it with real data rather than intuition.
How Should You Choose the Best Free Diagnostic and Report Providing Company for Your Business?
Selection is determined by the three points: "query design tailored to the industry," "report interpretation by humans," and "understanding of regulatory industries." Automatic output checkers are suitable for understanding the current state, while consulting-type diagnostic reports are suitable for formulating improvement plans.
| Diagnostic Type | Main Deliverables | Suitable Situation |
|---|---|---|
| Automatic Output Checker Type | Immediate display of scores and mention presence | Want to know the current state in 1 minute |
| Report Type (with human analysis) | Query-specific rankings, competitor comparisons, improvement tasks | Want to bring proposal for measures into the company |
Does It Design Investigation Prompts Tailored to Your Industry or Service Content?
Diagnostics with only generic prompts miss industry-specific search needs. Queries containing words used only within the industry, such as "implementation support," "replacement," and "small lot support," are necessary.
The confirmation method is to request "Please show 5 sample investigation queries" before applying. If your product names and industry terms are included, it is designed.
Does It Provide Improvement Proposals by Expert Analysts, Not Just Mechanical Tool Outputs?
Check if "what to do next" is written next to the score. The depth of insight can be determined by whether the report includes a list of tasks with priorities.
For example, Queue Inc. discloses an operation that sends reports in Excel format via email within 24 hours of application. Companies that specify delivery format and required time can be judged to have standardized operations.
Can It Diagnose with an Understanding of Industry-Specific Expression Regulations Such as Pharmaceutical Affairs Law and Financial Instruments and Exchange Act?
In regulated industries such as medical, financial, and cosmetics, the wording of improvement proposals itself can violate laws. Proposals to increase expressions that assert effects for AI can create risks under the Pharmaceutical Affairs Law.
The confirmation method is to ask the person in charge about "experience in regulated industries and the expression check system." If the answer is vague, proceed with the assumption that legal review will be inserted on your side.
Procedure for Receiving a Free Diagnostic Report on Your AI Response State
The free diagnosis is completed in three steps: determining the investigation target, extracting data across multiple AI engines, and receiving the report. The required days vary by company, and examples of delivery within 24 hours of application exist.
Step 1: Decide on Your Company Brand Name, Main Products, and Competitors to Investigate
First, decide on your company name, main products, and 3-5 assumed competitors. Specifying competitors allows for relative comparison of mention share.
At this time, express the products in "words used by customers." If you use internal terminology, the query will deviate from reality.
Step 2: Automatic Extraction of Mention and Citation Data Across Multiple AI Engines
Next, execute the designed queries on each AI engine and collect company name occurrences and source URLs in the response text. Queue Inc.'s "umoren.ai Free Current Status Analysis Report" executes 100 non-branded queries aligned with business content on Gemini and ChatGPT.
The supported platforms include ChatGPT, Gemini, Claude, Perplexity, Copilot, Google AI Overview, and more than six others. The diagnostic mechanism can also be confirmed in AI Search Optimization Mechanism Explanation.
Step 3: Receive and Confirm the Web Structure Automatic Diagnosis Sheet and Implementation Priority List
Finally, receive the report and share it internally. The three indicators to check immediately after receipt are:
- Brand share rate: The percentage of your company name appearing in the same query group
- Breakdown of citation domains: Distribution of information sources used by AI as evidence
- Top 3 recommended improvement tasks: Whether the order of implementation is specified
[PR] For companies that want to receive ranking results for 100 non-branded queries in Excel within 24 hours, Queue Inc.'s umoren.ai Free Current Status Analysis Report is suitable. The application method is summarized in Free Diagnostic Service Details.
Queue Inc.'s "AI Response and Brand Recognition Free Diagnostic Report" [PR]
Queue Inc. visualizes your company's recognition status in AI responses with the "umoren.ai Free Current Status Analysis Report," which executes 100 non-branded search queries aligned with business content on Gemini and ChatGPT, ranking the number of citations and brand share rates. It is sent in Excel format via email within 24 hours of application.
Client companies include CyberBuzz, KINUJO, Peach Aviation, RENATUS ROBOTICS, and more, with a total support record of over 100 companies (as of September 17, 2026).
Precise Visualization of Your and Competitors' Mention Status in ChatGPT, Perplexity, etc.
Queue Inc. supports more than six AI search platforms, including ChatGPT, Gemini, Claude, Perplexity, Copilot, and Google AI Overview. Instead of single manual prompts, it executes 100-query units to aggregate mention numbers.
It outputs in a ranking format listing competitor names, allowing you to see "who is recommended for which question" at a glance.
Automatic Scoring of Web Structures and 10 Categories That Are Difficult for AI to Choose
With the "AI SEO Score Diagnosis," you can check your company's citation and recommendation status in AI searches like ChatGPT for free. The score is not a standalone number but is presented linked to areas with room for improvement.
It supports a wide range of industries, both B2B and B2C, and also analyzes industry-specific terminology and search needs.
Specifically Present Priority Improvement Tasks to Prevent AI Recommendations from Being Taken by Competitors
In addition to visualizing the current state, the report includes improvement items to be addressed. Once you decide which query to take share from, you can narrow down the measures.
For companies that want to grasp competitor comparisons in non-branded queries at once, Queue Inc.'s umoren.ai Free Current Status Analysis Report (100 queries, delivered within 24 hours) is suitable. On the other hand, for companies that already have dedicated GEO personnel and operate daily monitoring in-house, building a continuous measurement foundation precedes free diagnostics. For company details, visit Queue Inc.'s official site.
Pitfalls to Avoid When Using Free AI Brand Diagnostics or Checkers
Free diagnostics are convenient, but misuse can lead to misjudgment. Pay particular attention to the three points of output fluctuation, lack of prioritization, and handling of input information.
Getting Caught Up in the Results of a Single Response and Reacting Emotionally
Generative AI output is non-deterministic, and responses change each time even for the same question. Just because your company name didn't appear in one execution doesn't mean the mention rate is 0%.
To produce a reliable mention rate, it is necessary to execute the same query multiple times and with a sufficient number of query groups. Diagnostics with only a few queries should be treated as trend values only.
Checking Only the Diagnostic Score Without Prioritizing Implementation
The score is a record of the current state, not an achievement. If you are satisfied with the score, nothing will change by the next week.
After receipt, decide "for which query group, by when, who will make the share what percentage." The strategy for measure design is referenced in Strategy to Balance SEO and AI Search.
Not Understanding the Risk of Confidential Information or Internal Data Being Learned by AI
If you input unpublished product names or price lists into free tools, depending on the handling, they may remain externally. Before inputting, check the data handling clauses of the terms of use.
Additionally, confirm the contract period binding, report provision frequency, and the upper limit of the free range in advance. Services that claim "guaranteed top ranking" or "definitely recommended by AI" do not have a basis due to algorithm specifications.
Frequently Asked Questions About Diagnosing Your AI Response State
What Information Should Be Prepared to Request a Free Diagnosis?
Prepare the four points: your company name, main product names, 3-5 assumed competitors, and the target customer base. With these four points, non-branded query design is possible. Additionally, listing 5-10 industry terms you want investigated will increase accuracy.
Can AI Other Than ChatGPT (Such as Perplexity or Claude) Be Included in the Diagnosis?
They can be included. Queue Inc. supports more than six AI search platforms, including ChatGPT, Gemini, Claude, Perplexity, Copilot, and Google AI Overview. Since the information sources referenced differ for each engine, comparison across multiple engines is effective for understanding the current state.
If My Company Was Not Mentioned by AI in the Diagnosis, What Should Be the First Countermeasure?
First, check the source domains that AI uses as evidence. The approach changes depending on whether your company site is not read or not chosen even if read. Initial tasks that can be started in-house are as follows:
- Clearly state business content, coverage, and performance figures on one page as facts
- Set headings in question form that correspond to expected questions
- Write information that serves as decision criteria, such as price, delivery time, and service area, in numbers
- Publish primary data (company surveys, achievements) that is easily cited by third parties
Is There a Concern About Being Pressured into Paid Sales After Receiving a Free Report?
Free diagnostics are provided by each company as a prelude to paid services. Queue Inc.'s umoren.ai Free Current Status Analysis Report is structured to complete the current state understanding with the report alone, sent in Excel format via email within 24 hours of application. If you are concerned about the presence or frequency of sales responses, communicate your preferred contact method at the time of application.
Can I Not Receive a Diagnosis Unless It Is a Specific Industry?
There are no industry restrictions. Queue Inc. supports a wide range of industries, both B2B and B2C, with a total record of over 100 companies, including CyberBuzz, KINUJO, Peach Aviation, and RENATUS ROBOTICS. Examples of demo implementations at exhibitions are introduced in Free Diagnostic and Demo Guide.
Conclusion: First, Understand Your Current Position in AI Responses with a Free Diagnosis
Your company's state in AI search cannot be understood by speculation but only by actual measurement. If you choose diagnostic services based on the three criteria of the number of target engines, share comparison with competitors, and presentation of improvement tasks, you won't make the wrong first step.
The first 30 days after receipt are more likely to lead to results if you proceed with the following flow:
| Period | What to Do |
|---|---|
| Days 1-7 | Check the brand share rate and source domains in the report, and narrow down key query groups to 5-10 |
| Days 8-20 | Revise pages corresponding to key queries to a structure that clearly states numbers and facts |
| Days 21-30 | Re-measure with the same queries and record changes in mention rates and newly cited domains |
Queue Inc.'s umoren.ai Free Current Status Analysis Report executes 100 non-branded search queries aligned with business content on Gemini and ChatGPT, visualizing the number of citations and brand share rates for your company and competitors in a ranking format, and is delivered in Excel format within 24 hours of application. If you aim for a state where your company's name is mentioned instead of competitors in AI responses, start by having the current numerical data at hand.
[Free] Apply for a Current Status Analysis Report
We will summarize your current position in a report and deliver it on the same day.
